HelpNearby Terms of Use

Last Updated: June 19, 2026

Welcome to HelpNearby. By creating an account or using our services, you agree to these Terms of Use.

1. Purpose of the Service

HelpNearby is a platform that connects people seeking help with people willing to provide help in their local communities.

HelpNearby is only a communication platform and is not a party to any agreement between users.

2. User Accounts

You must:

  • Provide accurate information.
  • Be at least 18 years old or have permission from a parent or legal guardian.
  • Keep your account credentials secure.
  • Be responsible for activities conducted through your account.

3. User Content

You are responsible for any content you post, including:

  • Requests
  • Messages
  • Photos
  • Reviews
  • Profile information

You agree not to post content that is:

  • Illegal
  • Fraudulent
  • Harassing
  • Threatening
  • Pornographic
  • Hate speech
  • Misleading or deceptive

HelpNearby may remove content or suspend accounts at its discretion.

4. Safety Disclaimer

Users interact with one another at their own risk.

HelpNearby:

  • Does not perform background checks on all users.
  • Does not guarantee the identity, conduct, quality, or reliability of any user.
  • Is not responsible for injuries, damages, disputes, losses, or misconduct resulting from user interactions.

Always exercise caution when meeting other users.

5. Payments and Rewards

If rewards or payments are offered between users:

  • Users are solely responsible for completing agreed transactions.
  • HelpNearby is not responsible for payment disputes.
  • HelpNearby does not guarantee completion of any service.

6. Prohibited Activities

You may not:

  • Impersonate another person.
  • Submit false requests.
  • Use the platform for unlawful purposes.
  • Attempt to access accounts without authorization.
  • Interfere with the operation of the service.

7. Account Suspension

HelpNearby may suspend or terminate accounts that violate these Terms or create risks for other users.

8. Limitation of Liability

To the maximum extent permitted by law, HelpNearby shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the platform.

9. Changes to Terms

HelpNearby may update these Terms from time to time. Continued use of the service after changes become effective constitutes acceptance of the updated Terms.

10. Contact

For questions regarding these Terms, contact:
support@helpnearby.app