Introduction

HelpNearBy (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the HelpNearBy app or website.

Information We Collect

We may collect the following information:

• Name, email address, and phone number
• Profile information you choose to provide
• Approximate location (only with your permission)
• Basic usage data such as app interactions and crash reports

How We Use Your Information

Your information is used to:

• Connect you with nearby help requests
• Enable communication between users
• Improve app functionality and safety
• Send important service-related notifications

Data Sharing

We do not sell your personal information. Limited data may be shared only with trusted service providers (such as hosting, analytics, or messaging services), when required by law, or to protect user safety.

Location Information

Location data is used solely to show nearby help opportunities. Your precise location is never publicly shared without your explicit action during a help request.

Data Security

We use reasonable, industry-standard security measures to protect your information. However, no system is completely secure.

Data Retention

We keep your information while your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and improve safety.

Children’s Privacy

HelpNearBy is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Choices

You can:

• Edit or delete your account information
• Disable permissions such as location access
• Request account or data removal by contacting us

Changes to This Policy

This policy may be updated as the platform evolves. Any changes will be reflected on this page with a new update date.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@helpnearby.app